Privacy Policy

Last Updated: September 27, 2026

Zebibit operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a convenient and curated shopping experience (the “Services”).

Zebibit is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of our Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information described herein.

1. Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with our Services and as permitted by applicable law, we may collect or process the following categories of personal information:

Contact Information

• Full name

• Billing address

• Shipping address

• Phone number

• Email address

Payment and Financial Information

• Payment method

• Payment confirmation

• Transaction details

• Other information required to process payments

Payment card information may be processed directly by our third-party payment service providers. Zebibit does not necessarily store complete payment card details on its own systems.

Account Information

If you create an account, we may collect:

• Username

• Password

• Account preferences

• Account settings

Transaction Information

We may collect information relating to your interaction with our products and orders, including:

• Products viewed

• Products added to cart

• Products added to wishlist, where applicable

• Products purchased

• Returns

• Exchanges

• Cancellations

• Order history

Communications

When you contact us, we may collect information contained in your communication, such as customer-support inquiries, feedback, complaints, or other messages.

Device Information

When you access our website, we may automatically collect information such as:

• Device type

• Browser type

• Operating system

• IP address

• Network information

• Device identifiers

• Other technical information

Usage Information

We may collect information about how and when you interact with our website, including pages viewed, products viewed, links clicked, and other interactions with our Services.

2. Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

We may collect information when you:

• Create an account

• Place an order

• Visit or use our website

• Subscribe to communications

• Contact customer support

• Submit a form

• Participate in promotions or other activities

Automatically Through Our Services

We may automatically collect information using cookies, pixels, web beacons, and similar technologies when you browse or interact with our website.

From Service Providers

We may receive information from third-party service providers who process information on our behalf, including payment providers, shipping companies, technology providers, fraud-prevention services, and other service providers.

3. How We Use Your Personal Information

Depending on how you interact with Zebibit, we may use your personal information for the following purposes:

Providing, Managing, and Improving Our Services

We may use your information to:

• Process and fulfill orders

• Process payments

• Arrange product delivery

• Manage your account

• Provide customer support

• Process returns, refunds, or exchanges

• Maintain our website

• Improve our products and Services

• Provide relevant product recommendations

Marketing and Advertising

Where permitted by applicable law and based on your preferences, we may use your information to:

• Send promotional emails

• Inform you about offers and new products

• Provide special promotions

• Display advertisements that may be relevant to your interests

• Measure the effectiveness of marketing campaigns

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the relevant communication.

Security and Fraud Prevention

We may use information to:

• Protect our website and customers

• Authenticate accounts

• Detect and prevent fraudulent transactions

• Identify suspicious or malicious activity

• Protect against unauthorized access

Communicating With You

We may use your information to:

• Respond to customer inquiries

• Provide order updates

• Send shipping and delivery notifications

• Provide information about your account

• Resolve customer-service issues

Legal and Regulatory Purposes

We may process your personal information where necessary to:

• Comply with applicable laws and regulations

• Respond to lawful requests from authorities

• Establish, exercise, or defend legal claims

• Enforce our Terms of Service and other policies

• Prevent fraud or misuse of our Services

4. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to provide our Services or operate our business.

These may include:

Shopify

Our online store is powered by Shopify, which provides the e-commerce platform and related services that allow us to operate our store.

Payment Service Providers

We may share information with payment processors and payment gateways to process transactions securely, including providers such as Razorpay, PhonePe, or other payment providers that we may use.

Shipping and Delivery Partners

We may share relevant customer and order information with shipping and logistics partners, such as Shiprocket or other delivery providers, to fulfill and deliver your orders.

Technology and Service Providers

We may work with third-party providers that assist us with:

• Website operations

• Hosting and technology

• Analytics

• Customer support

• Fraud prevention

• Marketing

• Advertising

• Business operations

Business and Marketing Partners

Where permitted by applicable law, we may share certain information with advertising or marketing partners to help us deliver relevant advertising and measure advertising performance.

When You Request or Consent

We may disclose information when you request or authorize us to do so, such as when using certain third-party integrations, social-media features, or other services.

Legal Requirements

We may disclose information where required or permitted by applicable law, regulation, legal process, or governmental request.

5. Relationship With Shopify

Our Services are hosted and powered by Shopify.

Shopify may collect and process certain personal information relating to your access to and use of our Services in accordance with its own privacy practices.

For more information about how Shopify handles personal information, please review Shopify's applicable privacy policy.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to operate and improve our website.

Cookies may help us:

• Remember your preferences

• Keep items in your shopping cart

• Understand how visitors use our website

• Improve website functionality

• Analyze website traffic

• Personalize certain experiences

• Support advertising and marketing activities

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

7. Children's Data

Our Services are not intended for children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.

8. Security and Retention of Your Information

We take reasonable measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute or perfect security.

We retain personal information for as long as reasonably necessary to:

• Provide our Services

• Maintain your account

• Complete transactions

• Fulfill legal or regulatory obligations

• Resolve disputes

• Prevent fraud

• Enforce our agreements and policies

The actual retention period may vary depending on the type of information and applicable legal requirements.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your personal information is processed

• Withdraw certain consents where applicable

• Opt out of certain promotional communications

You can opt out of promotional emails at any time by clicking the “Unsubscribe” link included in our marketing emails.

To make a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests, where permitted or required by law.

10. Third-Party Websites and Services

Our website may contain links or integrations to third-party websites, applications, or services.

These third parties may have their own privacy policies and terms of service.

Zebibit is not responsible for the privacy practices of third-party websites or services that are not controlled by us.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, legal requirements, or regulatory obligations.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this page to stay informed about how we handle personal information.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Zebibit

Email: support@zebibit.com

Address: Bhandup, Mumbai – 400078, Maharashtra, India

Country: India